Information on HETAS and why it is necessary to have a HETAS installer | Stoves World Ltd

HETAS is the official body recognised by Government to approve biomass and solid fuel domestic heating appliances, fuels and services, including the registration of competent installers and servicing buisness'.

HETAS is a not for profit organisation offering a competent person scheme for installers of biomass and solid fuel heating, registration for retailers and chimney sweeps and approval of appliances and fuels.

HETAS installers will also be able to self-certify installations and provide you with a certificate on the day of installation. HETAS is the only Competent Person Scheme (CPS) specialising in the installation of solid fuel, wood, and biomass technologies and there are many benefits associated with HETAS registration including:

1) Self certification of installations-either online or paper
2) Buisness details listed on the HETAS 'Find Installer' search
3) Promotion and marketing tools-use of the HETAS installer logo, van stickers, consumer flyers, advice leaflets
4) Free HETAS Technical Handbook- along with updates
5) Free annual HETAS Guide
6) An Industry dedicated insurance
7) Tools, equipment and branded work wear plus many more benefits.


HETAS is the most recognised body approved by the Government. A HETAS installer will have the skills and experience to install your stove safely and to a very high standard. The approved installers are equipped with the knowledge to overcome any problems that may arise during the installation of your stove. The objectives of a HETAS installer include the need to:

    • Promote and monitor continuous improvement in the safe installation and use of solid fuel appliances, systems, chimneys & flues, and in their maintenance.
    • Encourage continual improvement of products and promote high standards of quality, design, safety and efficiency.
    • Lead the industry in updating and maintaining uniform standards of education and training at all levels to ensure safe and efficient installation and utilisation of solid fuel systems and appliances.
    • Working with stakeholders to promote to the wider industry and its customers the means and benefits of achieving the safe and efficient use of solid fuels, the raising of standards and encouraging the provision of advice and guidance to solid fuel users.
    • Influence legislation, regulations and policies at national and international levels, that affect the use of solid fuel and solid fuel appliances, systems and related products and services.
    • Ensuring that HETAS is seen as offering an understandable and secure route through safety standards and relevant regulation in support of our organisational purpose.

    Customers using a HETAS registered installer in England and Wales will be given a HETAS certificate of compliance (Building Regulation Compliance Certificate) by the installer on the completion of installation work,  or through the post if the installer notifies the installation online. 

    The certificate demonstrates that the installation complies with the relevant Building Regulations. The information on the certificate is used to record your installation, and in England and Wales it is used to notify your Local Authority Building Control Department (LABD) of the work that was undertaken. This self certification takes the place of a Local Authority Building Notice. The information can be required to validate your home insurance and will be required in any home selling process. Failure to notify the Local Authority can be an offence resulting in enforcement action.

    The certificate must be completed and signed only by the HETAS Registered Installer who undertook the work. HETAS will then notify the relevant Local Authority within 30 days of the completion of the work.